Information Technology Department at KPU
IT Services
The IT Department uses Multi-Factor Authentication (MFA or 2FA) for enhanced account security of our KPU accounts.
- To learn how it works, Click Here.
- To learn how to set it up, Click Here
| Introducing myKPU - a new and improved central hub that replaces both Online Self Service (OSS) and ONE.KPU.Try it here.We have four Moodle sites to accommodate all our courses.You can access Moodle and Email directly at these sites.KPU Courses - https://courses.moodle.kpu.caKPU Trades - https://trades.moodle.kpu.caKPU Community - https://community.moodle.kpu.caContinuing & Professional Studies - https://continue.moodle.kpu.caKPU Email - https://outlook.com/kpu.ca |
| Having trouble with logins, access errors or webpage performance?Try clearing the cache and cookies in your browser. |
| Forgot your Password?Students - click Reset my Student PasswordEmployees - click Reset my Employee Password |
| IT Maintenance ScheduleThe IT Department typically performs required server maintenance on Saturday nights from 6:00 PM to 12:00 Midnight. Visit our service notice page to review our IT Maintenance Schedule. |
Click one of these buttons for online help:
| Image | Student focused IT Resources |
| Image | Employee focused IT Resources |
| Image | The main contact for IT Support |
| Image | How to print on campus. |
| Image | KPU Campus Wi-Fi |
| Image | Fill in the feedback form here. |
IT Service Portal
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Contacting IT
Please visit our Contact Us page for information about communicating with us.
For information, support, training, or assistance contact us.
Phone
servicedesk@kpu.ca
Service Desk Walk-In Hours at Surrey
- Monday to Friday 8:00 AM to 6:00 PM
- Saturday 8:00 AM to 4:00 PM
Service Desk Call Center Hours
- Monday to Thursday 7:30 AM to 8:00 PM
- Friday 8:00 AM to 6:00 PM
- Saturday 8:00 AM to 4:00 PM
- Final Exam Support until 10:00 PM
- Contact the IT Service desk to arrange mid-term support when needed.
Location